Terms & Conditions

Introduction

Please read these terms of sale carefully.

Visitor Conduct

With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

When using this website you shall not post or send to or from this Website any material:

    • (a) for which you have not obtained all necessary consents;

    • (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

    • (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

Our Products

The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images

Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have a 2% tolerance

All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.


Price and payment

Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated [when you pay for the product].

In addition to the price of the products, you [will/may] have to pay a delivery charge, which will be as stated [when you pay for the product].

Payment must be made [upon the submission of your order]. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

Bespoke or cut to size Products

Any product such as netting or rope which has been cut to a cusomers specification cannot be returned unless the product is deemed to be faulty. If the product is faulty a full refund will be issued

 

Delivery policy

We will arrange for the products to be delivered to the address for delivery indicated in your order.

We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 5 days of the date of our order confirmation.

Large items may be delivered on a pallet. In this case you will be informed and access arrangemnets will need to be made for large vehicles.

Items can be left at the customers discretion. Please inform us if you woul like this service in writing. We cannot be held responsible for any loss or damage to parcels if they are left by our couriers.

 

 

 

Cancellation Policy

If you wish to cancel an order, please give wriiten notice of such as soon as possible after placing your order. If the goods have not been dispatched we will issue a full refund. If the goods have already been dispatched you will be charged for the postage and a refund will be issued if the goods are retuned to us in line with our returns policy below.

 

Returns Policy

You may cancel your order any time within fourteen (14)  days, beginning on the day after you received the goods. We will refund the price of the goods in full, however the delivery costs originally paid are non-refundable. You will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within seven (7) days of the return of the goods.

To cancel an order you must return the goods to us immediately. The goods must be returned in the same condition in which you received them, and they will be returned at your own cost and risk.

If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within seven (7) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.

Please return your goods with a copy of the receipt to:

Returns Department,

Coastal Nets Ltd,

North Mills Trading Estate

Bridport

Dorset

DT6 3BE

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